I’d been feeling a full blown sinus infection coming on most of the week and all I wanted to do when Friday rolled around was to get on a plan and get the heck out of Dodge (well, actually Chattanooga). Unfortunately, one of the worst snow storms in recent memory was bearing down on the South and by 10 am, all flights into and out of Atlanta, where I had a connection, were cancelled.
The first three phone calls to Delta were greeted with the announcement that “All circuits were busy.” I managed to get through on the fourth try only to be met with the announcement that Delta wasn’t answering the phones due to extreme weather. I finally got my travel agent on the phone about 11:00 and was told that Delta had rebooked me on a Saturday flight. I groaned and asked if there was any other way to get home. There was a 3:15 flight for $1000, a 12:15 Delta flight connecting through Memphis that I might be able to make, and a 5:55 American flight. I told the customer service rep to get me on the Delta flight and flew out of the office with barely a goodbye.

Traffic was light and I made it to the airport by 11:30, but unfortunately there were no seats available on the flight. I returned my rental car and tried getting American Express on the phone to see about getting onto the American flight. After 10 minutes on hold, I decided I’d try my luck with the American Representative at the airport. The Southern beauty behind the counter told me that there were seats on the flight, but suggested I talk to Delta to see if Delta would be willing to transfer my ticket to American. She said the man working the Delta counter was a very nice man and would most likely be wiling to help me out.
I headed over to the Delta line and when I made it to the counter, I asked the gentleman if it was possible to transfer me to American. He said that they really weren’t supposed to do that for weather, but when I told him all I wanted to do was get home, he took pity on me and worked some voodoo magic to transfer my ticket to American. We walked over to the American counter and finalized the deal. I thanked my savior profusely and Delta earned my respect for having employees willing to actually help people and not just spout corporate policy.
The next five hours were spent watching the snow dust down upon the tarmac and working on my laptop while I waited for my trip home. Finally, 5:25 rolled around and it was time to board. I texted John that I was finally on my way home and then settled into enjoy the trip.
Arriving in Chicago, I found my luggage and headed out to the kiss and fly where John and Luke were waiting. Ahh, home blissful home.